SHIPPING POLICY
Last updated: August 4, 2025
THE CUSTOMER ACKNOWLEDGES HAVING READ THIS SHIPPING POLICY AND HAVING ACCEPTED IT WITHOUT RESERVATION WHEN BROWSING THE SITE WWW.DARKANDDAZZLING.FR .
1. Processing times
All orders are processed within 1 to 2 business days after receipt of payment. Shipping times begin from the date the package is shipped.
2. Delivery methods and times
We offer different shipping options depending on your country:
- Delivery area: France (other areas on request).
- Indicative delivery times: 2 to 7 working days after dispatch (France and European Union); 7 to 20 working days (other areas).
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Delivery costs: calculated at the time of order.
In the event of a delivery delay of more than 30 days, the Buyer may cancel their order and obtain a refund.
The times indicated are given as an indication and may vary depending on the carriers and the local situation.
3. Delivery costs
Shipping costs are automatically calculated at checkout based on weight and destination.
4. International customs and taxes
For orders outside the European Union, customs fees and import taxes may apply depending on the legislation of your country . These fees are the responsibility of the customer .
We recommend that you check with your local authorities before purchasing.
5. Order tracking
Once your order has been shipped, you will receive an email with a tracking number to track your package in real time.
6. Loss or damage
If your package is lost or damaged during transit, please contact us promptly at hello@darkanddazzling.fr so we can assist you.