Last updated: August 4, 2025

THE CUSTOMER ACKNOWLEDGES HAVING READ THIS RETURN POLICY AND HAVING ACCEPTED IT WITHOUT RESERVATION BEFORE ANY PURCHASE ON THE SITE WWW.DARKANDDAZZLING.FR .

In accordance with articles L221-18 et seq. of the Consumer Code, the Buyer has 14 days after receipt of the product to exercise his right of withdrawal, without justification.

Returns are the responsibility of the customer .

1. Return conditions

To initiate a return, the Buyer must contact our customer service at: hello@darkanddazzling.fr , or via the contact form, specifying their order number .

Returned products must be:

• intact,
• not worn,
• unwashed,
• and accompanied by their original packaging and accessories.
  

Any item that does not meet these conditions cannot be refunded.

2. Refunds

• Once the return has been validated ( after receipt of the package by our services), the refund will be effective within 7 days .
  
• The refund will be made to the original payment method used for the purchase.
  

3. Products excluded from returns

For reasons of hygiene or personalization , certain products may be excluded from returns (worn jewelry, personalized items, etc.). This information will be specified on the relevant product sheet.